No. Our providers have opted out of the Medicare/Medicaid program. If you are under Medicare in particular, we are required by law to have you sign a Medicare Opt-Out acknowledgement form saying you understand you none of the services rendered to you by our clinic are submittable for re-imbursement.
Unless you signed up under our Healing Path patient package, any follow-up visits after the initial consult with a medical provider are billed per minute. If you are signed up under the Healing Path, it is after the first follow-up visit that you will be charged. Rates are the same for in-office and virtual consults. You are only billed for the time you are with the provider. Hence, time spent during check-in, check-out, etc are not billed. The rates as of March 2024 are as follows:
Medical Consults — $8 per minute
Nutrition Consults — $4 per minute
We accept all major credit cards. We also take cards affiliated with HSA and Flex accounts. We also accept checks and cash as well. Unfortunately, we do not accept Care Credit.
No, we do not. Payment in full is expected at the time of service.
We understand your concerns about our seemingly high cash prices; They can be daunting if you are used to paying co-pays only. The paradox is that, by choosing to remain free from the constraints and controls of insurance, we actually make less money on average for every visit and treatment we provide than a conventional clinic does. But we do it gladly, because remaining free from insurance allows us to practice medicine the right way. However, practicing medicine the right way requires more than a simple 15-minute visit and basic labs. So, you’re getting incredibly greater care and attention at a clinic like ours, but that comes with a cost. Still, if you were to compare what we charge to what an insurance company charges in premiums and deductibles, and what they pass along to the providers (substantially more than our cash prices in many cases), you will find that we are offering an incredible value for diagnostics and treatments that actually make you well and don’t just keep you sick.
The process is straight-forward. First, schedule a Discovery Call by clicking HERE. Next, we call you for a brief Q&A and information-gathering conversation. And then we schedule your first visit and ask you to fill out some questionnaires online.
All ages are welcome to apply. Because we are specialists in Functional and Integrative Medicine, and our services are needed for people spanning all ages, we do not have rigid age restrictions. However, in cases that require highly specialized or critical care, we may refer you elsewhere.
This varies according to many factors, but in general, Dr. Wells is scheduled out 6-8 weeks. Appointments with one our mid-level providers and nutritionist can generally be accommodated within 1-3 weeks.
To the extent that our providers are able, we are more than willing to work with outside providers as part of your comprehensive care team. We see many patients with complex, multi-faceted illnesses that require many angles of attack, so-to-speak. We have even collaborated with physicians from other countries to round out our care.
To this end, our providers will communicate with your other providers by whatever means necessary if/when needed. But please be advised that time spent by our providers for your care may be billed to you at the normal per-minute rate for consultations.
Yes, you do. Our packages represent almost four decades of experience and thousands of patient visits. We operated for much of our history using an ‘a la carte’ menu of visits and services, and with very rare exception, every patient has needed some combination of visits and services that you see listed in our New Patient Packages. By packaging them in the way we have, we are able to keep our prices lower while giving you a much more realistic and transparent picture of what the actual costs and involvement when working with our clinic will be.
For your initial visits to our clinic, the answer is ‘no’. As you may know, our clinic has a policy of remaining separate from the influences of insurance in any way possible. In our experience, taking lab orders elsewhere increases errors (wrong labs are run), delays treatment, and often leads to unpleasant surprises in the form of large bills to the patient for labs that their insurance company did not feel were justified.
After years of dealing with those headaches and frustrations, and having to increase our prices to everyone to make up for lost time and wasted resources, we stopped allowing it all together. We have negotiated frequently with the labs to get the absolute lowest cash prices we can, and then pass those lower prices on to you. We know it may be frustrating to not be able to use your insurance directly, but please keep in mind that you can always file for reimbursement if your policy has out-of-network benefits. Many of our patients do, and it works out well for them.
Our approach to wellness deviates from the approach of conventional medicine from day one, with diagnostics. Sometimes our providers are able to use recent bloodwork to assist in making a proper diagnosis, but one thing that sets our providers apart is their ability to study and consider multiple lab results in digging to the root cause of a problem. This kind of analysis is only done properly if all blood tests are timed appropriately, meaning that they are all measured on the same day if necessary, or staged in relationship to some protocol or life event. Therefore, our policy is to draw ALL necessary labs in-house, including those you may have already done recently.
Yes and No. We like to send everyone off on their journey the very first day they visit our clinic. Our providers are experts and can make many diagnoses and recommendations just based on their visit with you. However, we will have a much better picture of your current condition after we have received and reviewed any and all lab tests that are ordered during your initial visit. So in many ways, your first follow-up visit will yield more information and enable us to create a thorough plan. You should expect to have a well-established Wellness Plan on the date of your first follow-up.
This varies from person to person, so it’s hard to answer. The first follow-up is the most critical and will usually happen within 4 weeks of your initial visit. In fact, when you schedule your initial consult with us we will also schedule your first follow-up so that you have your spot reserved well ahead of time. Subsequent follow-ups will be scheduled as-needed, but it is very hard to know how many you will need until an examination and diagnosis has been made.
We understand that not everyone needs a thorough exam and diagnosis. However, we do not offer a separate package for generally well patients. You would need to establish under our Wellness Path Package, which costs between $750-$1,550 (depending on if you are a child or adult).
We love working with children and we offer a patient path that is conducive to our little ones. Healthy children can establish care under our Wellness Path Package, which costs between $750-$1,000.
We understand that is a considerable amount of money for a well-check, but there are a couple of things to consider. First, the high cost is only to establish. Once your child is established, subsequent well-checks and sick visits are much more affordable. Second, we are not a pediatric clinic nor a primary care facility. We love working with healthy children, but our primary purpose is to serve people of all ages who are in need of healing and wellness. Hence, we do not make financial concessions based on age or healthiness.
You don't have to be an established patient at Whole Health to access our IV services. However, you do need to sign up for our Infusion program and pay the $49 admin fee before you can schedule with us. Call our office at 713-840-9355 to set it all up.
If you wish to get chelations only, you will need to sign up for our Chelation program, which you can click HERE to sign up.
Once you become a patient or sign up for our infusion program, we ask that you schedule your IVs so that we can adequately prepare, but same-day appointments are usually available.
We offer an expedited appointment option for most IVs where we can premake your bag ahead of time before you arrive. If you want to choose that option, just let us know as you are calling to schedule your appointment. We require that you book this kind of appointment at least a day in advance (we don't accept same-day expedited appointments). We require a $99 deposit if you decide for this option. Your deposit will be forfeited if the cancellation is made less than 2 hours prior or if you are a no-show.
If you don't have a G6PD (a test that ensures if you can safely absorb high doses of Vitamin C), then we can only administer up to 25 grams. You can get your G6PD done at our clinic for a cost and once those results come in within range, you can get higher doses of Vitamin C up to 100 grams. Keep in mind, that if you haven't gotten high dose Vitamin C before, it is advised that you build up to higher doses.
Similarly to the high dose Vitamin C IV, if you don't have a G6PD (a test that also ensures if you can absorb high doses of ozone), then we can only administer up to 3 passes. You can get your G6PD done at our clinic for a cost and once those results come in within range, you can get a higher number of passes. Keep in mind, that if you haven't gotten a high number of passes with our Multi-Pass IV, it is advised that you build up to higher doses.
Some IVs can be done in as quickly as 20 minutes, others may need more than 2 hours. This all depends on what IV you get and your tolerance to certain vitamins and minerals. Feel free to give us a call at 713.840.9355 for more information.
It all depends! We have IVs that help in a variety of areas. To see our entire list of IVs, click HERE. If you still have more questions, feel free to call our office at 713-840-9355.
Our IVs contain physician-grade, preservative-free injectables that you can't get from just any IV bar. Not only do we have superior quality resources, we also have a huge selection of IVs to fit a variety of health needs.
We reserve spots just for you when you schedule for an IV, so we are expecting you. Please be considerate of the time of our lab team as well as the time that other clients are being served by being prompt (or early) for your appointment. No-shows gives the disservice of preventing another client to potentially come in and be treated. Late arrivals also disrupt the flow and adequacy of service we can provide you. So we ask that you be considerate and respectful by showing up on time.
For most IVs, if we aren't notified at least 2 hours before that you won't be coming in, a cancellation fee of $75 will be charged. If you come in more than 15 minutes late, we have the right to refuse service and charge a late fee of $75.
This website and its contents, such as text, graphics, images, and other material are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Whole Health Center Houston and its medical providers shall not be held liable for the medical claims made by patient testimonials or videos. They are not to be viewed as a guarantee for each individual. The efficacy and safety for some products presented have not been confirmed by the U.S. Food and Drug Administration (FDA).
To create community with patients, and between patients, who value optimal health and alternatives to conventional medicine. To relentlessly pursue answers for each patient’s health challenges while guiding them toward complete healing of body, mind, and spirit.
To provide Christ-centered healthcare where people feel heard andwhere their hope to live and to fulfill their God-given purposes are restored.
Hours:
Monday – Friday: 8:00am – 4:00pm
Closed Saturday and Sunday
To create community with patients, and between patients, who value optimal health and alternatives to conventional medicine. To relentlessly pursue answers for each patient’s health challenges while guiding them toward complete healing of body, mind, and spirit.
To provide Christ-centered healthcare where people feel heard and where their hope to live and to fulfill their God-given purposes are restored.
Hours:
Monday – Tuesday, Thursday-Friday: 8:30am – 4:00pm
Wednesday: 9:30am-4:00pm
Closed Saturday and Sunday
Copyright © 2023. All rights reserved.
Fill in the form below and we’ll give you a quick call as soon as possible to get you on the schedule. If it’s early enough, we may be able to book you same day. If it’s outside our normal business hours, we’ll call you the next day.
During our normal business hours, you can expect a call with the next hour. If it’s after-hours, we’ll give you a call on the next business day. God bless!!
Fill in the form below and we’ll give you a quick call as soon as possible to get you on the schedule. If it’s early enough, we may be able to book you same day. If it’s outside our normal business hours, we’ll call you the next day.
Fill in the form below and we’ll give you a quick call as soon as possible to get you on the schedule. If it’s early enough, we may be able to book you same day. If it’s outside our normal business hours, we’ll call you the next day.
Seema first came on almost 2 years ago to work for a separate company owned by the Wells’s. Her and her family have been patients of Dr. Wells at Whole Health for years so for her to find this opportunity was not a far stretch! Though she often works “on the other side”, because the two businesses are right next to each other, in her free time during work she has crossed over to help in a variety of ways whenever she has free time during the work day. She can be seen helping scribe for our providers when the need arises, helping with packing and shipping supplements as time allows, and many other little things. You can say that she is a jacquelyn-of-all-trades! Whichever role she is working in, she truly felt like “God was calling [her] to work at Whole Health” and it has abundantly been a blessing to both her and to us!
Seema graduated with an undergraduate degree in Neuroscience at Trinity University and she is currently studying and attending classes to apply for PA school. So to be in the jobs that she has been in, has been a great testimony that the Lord orchestrated her steps to have this experience already as she goes back to school!
Outside the office, she enjoys spending time with her family, taking walks, working outside on her family’s farm, reading, and doing yarn crafts.
As a former EMT and a relatively new Houstonian, when Wyatt first applied for the position, he applied to be a patient advocate. At the time, store and IV associate was in more need, so he was hired for that position. He graciously accepted the offer and served that position with a smile, always learning and striving to help patients and staff feel safe and at home. Both patients and staff alike soon grew to love his humor, friendliness, and heart. He has loved getting to know the patients and making those personable connections with them. Whether talking about sad and hard to take news, obnoxious conspiracy theories, snake bites, or just friendly conversation, he has enjoyed developing those relationships with both patients and staff alike.
After working at that position for a little over a year, his original intent to be a patient advocate came true! He has transitioned seamlessly and helps patients with even greater intentionality, heart, and personableness as before. Like Michelle, he is another bridge from provider to patient when questions need to be answered. He has enjoyed being a part of each patient’s health journey and their path to healing.
When his boots aren’t striding in the office, you will find him, his wife, and three boys loving the outdoors. They enjoy camping (the true, primitive kind), hiking, and hunting. He loves connecting with God’s nature and creation. He also loves to play board games and host game nights with friends.
When Pat and her husband first moved to Orlando in 2012, her husband encouraged her to follow after her dreams. She had desired to do something in the medical field for years. She was intrigued by how you can find out so much about a person by their blood. She got her Phlebotomy certificate and started working at a hospital.
In 2017, her husband went to Houston to help with the Hurricane Harvey clean up. He felt like that there was where they were supposed to be, so she started looking for a job. She really wanted to be in a doctor’s office where she could learn, and also be able to share God’s love with others. After several months of looking, and much prayer, God opened a door for her to become a phlebotomist with the Whole Health team. In her years she has worked in the office, she has not only learned so much, but she has been able to enjoy ministering to patients whether it was treating them, listening to their story, or simply just loving on them. From children to adults, she was adored by many.
In November 2021, her and her husband felt called to move back to Florida, this time to North Ft Myers, to pastor a church. Though working remotely, she still contributes tremendously to the practice. She does the practical job of filing faxes, labs, and so forth, as well as does research for some treatments. However, she still fulfills the ministering part of her job by mailing cards to patients in need of a prayer, word of encouragement, or just a simple Happy Birthday.
She loves being a mom and a grandma and adores spending time with her children and grandchildren!
Coming from being a receptionist at car dealerships, she was introduced to our practice through her friend, Meg Hanley, who just so happened to be one of our providers! Seeking for a fresh start on a new job path, Kayleb took the opportunity to become a front receptionist with us.
Being a receptionist is no small job and she has been thriving greatly! From getting patient appointments set up for the day, talking to patients, relaying calls to the right person, and checking people in, she has done it with such thoroughness, care, and a smile. She has loved creating personable relationships with the patients she interacts with. She has also enjoyed getting to know her co-workers as well. Her words, “best work environment I’ve come to know”.
Outside the office, she enjoys spending time with family, going to the beach, and traveling.
The contents of this website, such as text, graphics, images, and other material contained on this website (“Content”) are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Health-related information changes frequently and, therefore, the Content on this website may be outdated, incomplete or incorrect. We do not assume any liability for the information contained or referenced within this website and make no warranties, nor express or implied representations whatsoever regarding the accuracy, completeness, timeliness, or usefulness of any information contained or referenced in this website.
Results vary from patient to patient. No prescriptions or treatments will be given unless a clinical need exists based on an examination by the physician. Any review or other material that could be regarded as a testimonial or endorsement does not constitute a guarantee, warranty, or prediction regarding the outcome of any consultation. The testimonials on this website represent the anecdotal experience of individual consumers.
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In Mariela’s first year with us, she started off as our front receptionist. Through her experience then, she found her niche in handling billing and accounts for our patients, thus bore the role that she has today. While that is her primary job, she is still always willing to lend a hand in checking in or checking out patients or any other small task when things get backed up. Whichever job she is doing, she always makes an effort to make our patients’ experience as personable and comfortable as possible.
Before joining us, she has done a wide array of jobs over the years and even attended ministry school (fun fact)! The dynamic skills and experience she has acquired in those environments has shaped her in who she is today. She loves her work family and to be able to work in a Christian-centric environment, where she continually is being shaped into the beautiful human being she is.
In her spare time, she enjoys time with her dog, Oreo, watching funny videos, and listening to her favorite music artists (her favorite being Michael Bublé).
Patient Advocate doesn’t even begin to describe Michelle’s integral role in our practice. Though her role is primarily known to be a bridge between the provider and patient to answer questions, you can make a laundry list of all the things she helps our staff and patients with on a daily basis. She wears many hats, which isn’t too far off from the job she had as a former high school teacher (plus being a mom of 4).
To quote it simply, she believes it was true “divine intervention” that the door was opened for her to join our team. She has demonstrated such leadership and compassion to everything she does. To be able to work in a faith-filled environment on a daily basis to minister to others and pray with them has been such a blessing to her. Combine that with being able to work with an incredible team and interact with our beloved patients, it has been an amazing and purposeful experience.
When not being the “office mom”, she loves being a mom to her kids alongside her husband, Humberto. Sports run heavily in the family, so she will be seen running around with them, cheering them on in any sport they participate in.
While relatively new to our team, Brant has fully immersed himself in the medical realm for about 4 years. Before that, he was a middle school science teacher for more than 20 years, but was always fascinated by the medical field, thus prompted the switch in career paths. One of his passions has always been to help people so in some ways, his jump from helping kids to helping patients with their health is not that far off!
Brant handles much of the supplement sales and always makes sure that our patients, especially our IV ones, feel supported and cared for optimally and personably. As he has been working here, he has been learning something new every day, which always excites him. He also enjoys seeing the teamwork it takes to support everyone from patients to staff.
Along with learning new things, he loves traveling and animals, both of which he enjoys with his wife.
Evelyn has been with the Whole Health family for about 2 years now. You wouldn’t believe it when we say that she studied both her undergrad and master’s in Education! After being a teacher for 5 years, the Lord called her to move elsewhere. Unexpectedly taking a gap year, doing temporary jobs in between, she then was introduced to job openings at Whole Health through a mutual connection. Long story short, she has molded into her role of Design and Marketing Administrator. She manages graphical designs, delegates our supplement store business, and markets for all the things we offer and continue to expand to offer at Whole Health. She is discovering new passions, gifts, and skills as well as developing old ones through her job and enjoys helping even in the smallest of details.
Evelyn enjoys serving in her home church, listening to worship music, spending time with the ones she loves, and eating her favorite foods and cuisines. She hopes to travel more in the future as she also loves exploring nature and God’s creation.