Privacy Policy

This Privacy Policy sets forth how [Wells of Faith, LLC] (hereinafter “Practice”, “we”, “our”, or “us”), collects, uses and protects any information that you give us when you use our Website.  The terms “you” or “yours” refer to the user of our Website.  By using the Website, you consent to the data practices described in this Privacy Policy.  If you do not agree to these terms, please do not access or use the Website. 

Practice is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, you can be assured that it will only be used in accordance with this Privacy Policy.

Changes to Privacy Policy

We may change this Privacy Policy from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this Website and Privacy Policy periodically and to be aware of any modifications.  Your continued use of the Website after such modifications will constitute your: 1) acknowledgement of the modified Privacy Policy and 2) agreement to abide and be bound by the modified Policy. 

Passwords

To use certain features of our Website, you may be issued a unique or group username and password, which you will receive through your registration and/or purchase process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account.

You are not permitted to share your username and/or password with anyone. If you share your username and/or password with another person, Practice reserves the right to immediately terminate your access to the Website, program, product or service. Practice cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information. You are responsible for activities that take place using your password(s) and within your account. If you share your password(s) with anyone, they may be able to obtain access to your personal information at your own risk.

You agree to notify Practice immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session.

By using this Website, you agree to enter true and accurate information as part of the registration, purchase process and otherwise. If you enter a false email address, or other false or inaccurate information, we have the right to immediately inactivate your account or block your participation in any feature delivered on or through this Website.

We will use our best efforts to keep your password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

Submission, Storage, and Sharing of Personal Information and How We Use It

Practice may collect personal information, such as your name, e-mail address, home or work address, telephone number, and financial information that you provide to us when you use our Website or purchase our programs, products, or services (“Personal Information”). By providing such information to us, you grant us permission to use and store such information. We, in turn, will use our best efforts to keep such information safe and secure.

We may also collect anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and favorites. 

If you believe that any information about you that we retain is incorrect or incomplete, please contact us as soon as possible.  We will promptly correct any information found to be incorrect.

There is also information about your computer hardware and software that may be automatically collected by Practice.  This information can include your IP address, browser type, domain names, access times and referring Website addresses.  This information may be used by Practice for the operation of its business, to maintain quality of service, and to provide general statistics regarding use of the Website.

Practice requests and requires various personal data to understand your needs and provide you with better service. In addition, we may gather such information for the following reasons: (1) internal record keeping, (2) to keep records of customer purchases, (3) to improve our Website, programs, products, or services (4) to periodically send promotions about new programs, products or services, or other special offers from which you may unsubscribe at any time, (5) for aggregate, non-identifiable data for market research purposes, and/or (6) to customize the respective program, product, or service you purchase or use according to your interests. You will be given the opportunity to opt-out of having your email address used for commercial emails from Practice at the time you receive any marketing email message from us.  In any case, if you wish to be removed from any such Practice emails, you can send an email with “Unsubscribe” in the subject line to [getwell@wholehealthhouston.com].  You can also contact this email address if you would like to:

    • See what information we have about you, if any.
    • Change and correct any information we have about you.
    • Have us delete any information we have about you.
    • Express any concern you have about our use of your information.

Information Storage

All information is stored through a data management system. Practice takes precautions to protect Personal Information. When customers submit Personal Information via the Website, it is protected both online and offline. Whenever Practice collects sensitive Personal Information (such as credit card data), that information is encrypted and transmitted to Practice in a secure way. Customers can verify this by looking for a closed lock icon at the bottom of their web browser, or looking for “https” at the beginning of the address of the web page.

 

While Practice uses encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to Personal Information. The computers and servers in which we store Personal Information are kept in a secure environment.

However, unfortunately, please note that no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.  As a result, while we strive to protect your Personal Information, you acknowledge that (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered within transit by a third party.

Confidential Information

All Personal Information collected by Practice will be held in confidentiality and will not be disclosed to third parties, except that we may disclose Personal Information: (1) pursuant to the Terms and Conditions and this Privacy Policy, (2) if we are required to do so by law, (3) in the good-faith belief that such action is necessary to conform to the edicts of the law, (4) to comply with legal process served on us, our partners, sponsors, investors, or affiliates, (5) to protect and defend our rights or property or those of our users and/or (6) to act as immediately necessary in order to protect the personal safety of our users or the public. Practice will not sell, distribute or lease your Personal Information to third parties unless we have your permission or are required by law to do so.

Access by Third Parties

Note that whenever you make your Personal Information available for access or viewing by third parties through our Website, programs, products, or services, and social media, the information you share also can be seen, collected and used by third parties and, therefore, we cannot be responsible for any unauthorized third party use of such information that you voluntarily share online or in any other manner.  Practice also is not responsible for the privacy statements or other content on the websites outside of our Website.

Use of Cookies

A cookie is a piece of data stored on a site visitor’s hard drive by a web page server to help Practice improve customers’ access to our Website and identify repeat visitors to our Website.  Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Like most companies, this Website may use cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our Website, programs, products, or services.

Use By Children

This Website is not designed for, nor do we believe it is appealing to, children under the age of 13.  We do not knowingly collect Personal Information from children under the age of 13.  We encourage children to consult with their parents before providing Personal Information.  

Contact

If you have any questions about any of the terms of this Privacy Policy, please contact Practice at [getwell@wholehealthhouston.com].

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Book your Infusion Today!

Fill in the form below and we’ll give you a quick call as soon as possible to get you on the schedule.  If it’s early enough, we may be able to book you same day.  If it’s outside our normal business hours, we’ll call you the next day.

Book your Infusion Today!

Fill in the form below and we’ll give you a quick call as soon as possible to get you on the schedule.  If it’s early enough, we may be able to book you same day.  If it’s outside our normal business hours, we’ll call you the next day.

Seema

Medical Scribe

Seema first came on almost 2 years ago to work for a separate company owned by the Wells’s. Her and her family have been patients of Dr. Wells at Whole Health for years so for her to find this opportunity was not a far stretch! Though she often works “on the other side”, because the two businesses are right next to each other, in her free time during work she has crossed over to help in a variety of ways whenever she has free time during the work day. She can be seen helping scribe for our providers when the need arises, helping with packing and shipping supplements as time allows, and many other little things. You can say that she is a jacquelyn-of-all-trades! Whichever role she is working in, she truly felt like “God was calling [her] to work at Whole Health” and it has abundantly been a blessing to both her and to us!

Seema graduated with an undergraduate degree in Neuroscience at Trinity University and she is currently studying and attending classes to apply for PA school. So to be in the jobs that she has been in, has been a great testimony that the Lord orchestrated her steps to have this experience already as she goes back to school! 

Outside the office, she enjoys spending time with her family, taking walks, working outside on her family’s farm, reading, and doing yarn crafts.

Wyatt

Patient Advocate

As a former EMT and a relatively new Houstonian, when Wyatt first applied for the position, he applied to be a patient advocate. At the time, store and IV associate was in more need, so he was hired for that position. He graciously accepted the offer and served that position with a smile, always learning and striving to help patients and staff feel safe and at home. Both patients and staff alike soon grew to love his humor, friendliness, and heart. He has loved getting to know the patients and making those personable connections with them. Whether talking about sad and hard to take news, obnoxious conspiracy theories, snake bites, or just friendly conversation, he has enjoyed developing those relationships with both patients and staff alike. 

After working at that position for a little over a year, his original intent to be a patient advocate came true! He has transitioned seamlessly and helps patients with even greater intentionality, heart, and personableness as before. Like Michelle, he is another bridge from provider to patient when questions need to be answered. He has enjoyed being a part of each patient’s health journey and their path to healing.

When his boots aren’t striding in the office, you will find him, his wife, and three boys loving the outdoors. They enjoy camping (the true, primitive kind), hiking, and hunting. He loves connecting with God’s nature and creation. He also loves to play board games and host game nights with friends.

Patricia "Pat"

Lab Reports and Relations Specialist

When Pat and her husband first moved to Orlando in 2012, her husband encouraged her to follow after her dreams. She had desired to do something in the medical field for years. She was intrigued by how you can find out so much about a person by their blood. She got her Phlebotomy certificate and started working at a hospital.

In 2017, her husband went to Houston to help with the Hurricane Harvey clean up. He felt like that there was where they were supposed to be, so she started looking for a job. She really wanted to be in a doctor’s office where she could learn, and also be able to share God’s love with others. After several months of looking, and much prayer, God opened a door for her to become a phlebotomist with the Whole Health team. In her years she has worked in the office, she has not only learned so much, but she has been able to enjoy ministering to patients whether it was treating them, listening to their story, or simply just loving on them. From children to adults, she was adored by many.

In November 2021, her and her husband felt called to move back to Florida, this time to North Ft Myers, to pastor a church. Though working remotely, she still contributes tremendously to the practice. She does the practical job of filing faxes, labs, and so forth, as well as does research for some treatments. However, she still fulfills the ministering part of her job by mailing cards to patients in need of a prayer, word of encouragement, or just a simple Happy Birthday.

She loves being a mom and a grandma and adores spending time with her children and grandchildren!

 

Kayleb

Front Receptionist

Coming from being a receptionist at car dealerships, she was introduced to our practice through her friend, Meg Hanley, who just so happened to be one of our providers! Seeking for a fresh start on a new job path, Kayleb took the opportunity to become a front receptionist with us.

Being a receptionist is no small job and she has been thriving greatly! From getting patient appointments set up for the day, talking to patients, relaying calls to the right person, and checking people in, she has done it with such thoroughness, care, and a smile. She has loved creating personable relationships with the patients she interacts with. She has also enjoyed getting to know her co-workers as well. Her words, “best work environment I’ve come to know”.

Outside the office, she enjoys spending time with family, going to the beach, and traveling.

Functional Medicine Webiste

Disclaimer

The contents of this website, such as text, graphics, images, and other material contained on this website (“Content”) are for informational purposes only.  The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.  Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.  Never disregard professional medical advice or delay in seeking it because of something you have read on this website.  Health-related information changes frequently and, therefore, the Content on this website may be outdated, incomplete or incorrect. We do not assume any liability for the information contained or referenced within this website and make no warranties, nor express or implied representations whatsoever regarding the accuracy, completeness, timeliness, or usefulness of any information contained or referenced in this website.   

Results vary from patient to patient.  No prescriptions or treatments will be given unless a clinical need exists based on an examination by the physician.  Any review or other material that could be regarded as a testimonial or endorsement does not constitute a guarantee, warranty, or prediction regarding the outcome of any consultation.  The testimonials on this website represent the anecdotal experience of individual consumers.   

Use of this website is subject to our Terms & Conditions and Privacy Policy.   

Mariela

Billing & Accounts Specialist

In Mariela’s first year with us, she started off as our front receptionist. Through her experience then, she found her niche in handling billing and accounts for our patients, thus bore the role that she has today. While that is her primary job, she is still always willing to lend a hand in checking in or checking out patients or any other small task when things get backed up. Whichever job she is doing, she always makes an effort to make our patients’ experience as personable and comfortable as possible. 

Before joining us, she has done a wide array of jobs over the years and even attended ministry school (fun fact)! The dynamic skills and experience she has acquired in those environments has shaped her in who she is today. She loves her work family and to be able to work in a Christian-centric environment, where she continually is being shaped into the beautiful human being she is.

In her spare time, she enjoys time with her dog, Oreo, watching funny videos, and listening to her favorite music artists (her favorite being Michael Bublé).

Michelle

Patient Advocate / Admin Lead

Patient Advocate doesn’t even begin to describe Michelle’s integral role in our practice. Though her role is primarily known to be a bridge between the provider and patient to answer questions, you can make a laundry list of all the things she helps our staff and patients with on a daily basis. She wears many hats, which isn’t too far off from the job she had as a former high school teacher (plus being a mom of 4).

To quote it simply, she believes it was true “divine intervention” that the door was opened for her to join our team. She has demonstrated such leadership and compassion to everything she does. To be able to work in a faith-filled environment on a daily basis to minister to others and pray with them has been such a blessing to her. Combine that with being able to work with an incredible team and interact with our beloved patients, it has been an amazing and purposeful experience.

When not being the “office mom”, she loves being a mom to her kids alongside her husband, Humberto. Sports run heavily in the family, so she will be seen running around with them, cheering them on in any sport they participate in.

Brant

Store and IV Associate

While relatively new to our team, Brant has fully immersed himself in the medical realm for about 4 years. Before that, he was a middle school science teacher for more than 20 years, but was always fascinated by the medical field, thus prompted the switch in career paths. One of his passions has always been to help people so in some ways, his jump from helping kids to helping patients with their health is not that far off!

Brant handles much of the supplement sales and always makes sure that our patients, especially our IV ones, feel supported and cared for optimally and personably. As he has been working here, he has been learning something new every day, which always excites him. He also enjoys seeing the teamwork it takes to support everyone from patients to staff.

Along with learning new things, he loves traveling and animals, both of which he enjoys with his wife.

Evelyn

Design & Marketing Administrator

Evelyn has been with the Whole Health family for about 2 years now. You wouldn’t believe it when we say that she studied both her undergrad and master’s in Education! After being a teacher for 5 years, the Lord called her to move elsewhere. Unexpectedly taking a gap year, doing temporary jobs in between, she then was introduced to job openings at Whole Health through a mutual connection. Long story short, she has molded into her role of Design and Marketing Administrator. She manages graphical designs, delegates our supplement store business, and markets for all the things we offer and continue to expand to offer at Whole Health. She is discovering new passions, gifts, and skills as well as developing old ones through her job and enjoys helping even in the smallest of details.

Evelyn enjoys serving in her home church, listening to worship music, spending time with the ones she loves, and eating her favorite foods and cuisines. She hopes to travel more in the future as she also loves exploring nature and God’s creation.

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